Contact Us
How to contact your Community Network support team
Your Community Network support team serves CN-contracted customers only and provides support for issues including:
- operating system problems (for example, your computer will not boot)
- printing problems
- software application problems (for example, Word crashes)
- e-mail and network problems (for example, you're unable to log in)
- computer consulting services (for example, assistance in selecting a new computer system)
Hours: Monday – Friday, 8 am - 5 pm
Quick "How-To" Assistance From the
OSU Computer Helpdesk
The staff and student consultants at OSU Computer Helpdesk provide quick "how-to" assistance on a variety of systems and software. They can also provide initial troubleshooting expertise and will escalate unresolved issues to your CN support team.
Phone: 541-737-3474
Website
Generate your own request
If your primary work location is on OSU’s main campus:
Phone Number: 541-737-8787 option 2
E-mail address: CN.help@oregonstate.edu
Ticket: Generate your own help request
If your primary work location is NOT on OSU’s main campus:
Phone Number: 541-737-8787 option 3
E-mail address: CNremote.help@oregonstate.edu
Ticket: Generate your own help request
If your primary work location is at OSU's Cascades Campus:
Phone Number: 541-32(2-3160)
Email Address: CNremote.help@oregonstate.edu
Ticket: Generate your own help request
CN Information Technology Managers
Lucas Friedrichsen, 541-737-8244
Lucas F. is the Information Technology Manager for the OSU Computer Helpdesk and one of the managers for the Community Network.
Dave Nevin, 541-713-3549
Chris Sinnett, 541-737-9156
Lucas Turpin, 541-737-2880
Steve Fowler, 541-713-3467
Steve Fowler serves as the Information Technology Manager for Remote (those not stationed on the main Corvallis campus) Community Network customers, on-campus OSU Extension Services, Health, and the UABC.
Would you like to become a Community Network Customer?
If your department is interested in becoming a Community Network Customer, please contact our Director for more information.
Lucas Turpin, Interim Director, 541-737-2880